1. Introduction
HiThere (HiThere, we, our, or us) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use the HiThere mobile application (the App) and website.
2. Data Controller
HiThere is a company registered in France, and is the
controller of your personal data under the EU
General Data Protection Regulation (GDPR).
Contact: team@hithere.app
3. Data We Collect
When you create an account, we collect the following data:
- First name (visible to other users)
- Age (visible to other users)
- City and country of origin (visible to other users)
- Travel details (destination city and date, visible in relevant group chats)
- Email address (not visible to other users)
- Login details (encrypted)
- Any content you choose to share in chats or your profile
We do NOT collect or store:
- Exact GPS location
- Biometric data (Face ID, Touch ID)
- Sensitive categories of personal data (unless voluntarily provided in your content)
4. How We Use Your Data
We use your data to:
- Create and manage your HiThere account
- Display your profile information to other members in relevant group chats
- Facilitate communication between users
- Ensure safety and moderation of the platform
- Send important service updates
- Comply with legal obligations
5. Legal Basis for Processing
We process your personal data based on:
- Performance of our contract with you (Art. 6(1)(b) GDPR)
- Your consent, where applicable (Art. 6(1)(a) GDPR)
- Our legitimate interests in providing and improving the service (Art. 6(1)(f) GDPR)
- Compliance with legal obligations (Art. 6(1)(c) GDPR)
6. Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers who help us operate the app (e.g., hosting, analytics, messaging)
- Legal authorities if required by law or to protect safety
- Other users, but only the information you choose to make visible (first name, age, city and country of origin, travel details)
7. Data Storage & Security
Your data is stored on secure servers in the European Union. We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Passwords are stored in encrypted form.
8. International Transfers
If we transfer data outside the European Union, we ensure appropriate safeguards are in place (e.g., EU Standard Contractual Clauses).
9. Your Rights (under GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing
- Data portability
- Withdraw consent at any time (without affecting prior processing)
- Lodge a complaint with a supervisory authority (CNIL in France)
To exercise these rights, contact us at: team@hithere.app
10. Data Retention
We keep your data for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, unless required by law to keep it longer.
11. Safety & Content Moderation
We may monitor chats for prohibited content (as defined in our Terms & Conditions). This is done to protect users and comply with our community standards.
12. Children's Privacy
HiThere is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to this Privacy Policy
We may update this policy from time to time. We will notify you of material changes via email or in-app notification.
14. Contact
HiThere
Email: team@hithere.app